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1. What computers is the Cassette2USB™ Converter compatible with?
The software is compatible with both Microsoft Windows 8, 7, Vista, XP and Apple Mac OS X.
2. When I record audio from my converter, I don’t get any sound.
1) Check the volume dial on the right side of your cassette converter. Make sure it is turned up to about halfway.
2) Make sure you have the correct recording device set. In the software, click Edit -> Preferences and set the “Recording Device” to “USB Audio Device” or “CMI8738.”
3. How do I save my audio recordings as MP3?
After recording your audio recording, use the File -> Export As MP3 feature inside the software. The first time you do this, you will be asked to locate a file called lame_enc.dll to add this feature to the software. Insert the CD that came with your Cassette2USB™ Converter and locate this file on the CD.
4. How do I burn a CD of my recorded audio tracks?
To burn an audio CD of a cassette tape that you’ve transferred, install the bonus “ClearClick Audio CD Burner” software, included on a separate CD. For further instructions on how to use this software, please see the manual at http://www.clearclicksoftware.com/BurnerManual.pdf.
5. Where do the batteries for the player go?
There is a removable slot behind the door on the converter for 2 AA batteries. You’ll need batteries if you want to use the Cassette2USB™ Converter as a portable tape player.
6. How do I use the Cassette2USB™ Converter with iTunes?
First, convert your cassette tape to WAV or MP3 format and save it on your PC. You can then import your recordings into iTunes and put them on your iPod/iPad/iPhone.
7. My audio recordings don’t sound good.
1) Turn down the volume control on the player; high volumes can cause distorted recordings.
2) Turn down the “Recording” / “Microphone” volume in the software.
3) Under Edit à Preferences, set “Channels” to “2 (Stereo).”
4) If your recordings still are low quality, it is possible that your original cassette tape’s quality has degraded over time.
8. The software records audio correctly, but I can’t hear anything during playback.
1) First, unplug your Cassette2USB™ Converter from your PC. Then export your recording as a WAV or MP3 file and exit the software. Finally, play your music in software such as Windows Media Player or iTunes. Note: use earbuds or headphones (plugged into your converter) if you’d like to listen to the music while recording.
2) Make sure you have the correct recording device set. In the software, click Edit -> Preferences and set the “Recording Device” to something like “USB Audio Device” or “CMI8738.”
9. How do I split up my recording into individual tracks?
First, use the mouse to select a track. Do this by clicking and dragging between the silences (flat lines). Use the “Zoom In/Out” tool if necessary.
Then, click File -> “Export Selection As WAV” or “Export Selection As MP3.” Select a location such as the Music (or My Music) folder inside the My Documents folder.
Repeat the process for the remaining tracks that are recorded. When finished you may exit Audacity and say “no” when asked to save the file.
10. Is there a way to make the audio transfer faster?
Transfers must be done at normal speed. This is because the Cassette2USB™ Converter records the actual audio that is emitted by the player.
11. My recording is too fast or too slow.
1) Try loosening your cassette tape’s reel by fast forwarding/rewinding the tape several times.
2) Are you trying to convert a special “long-play mode” cassette tape? The Cassette2USB™ Converter supports standard speed cassettes only.
Can't find the answer to your question? Contact us through http://support.cassette2usb.com